Wendy has a passion for refining and optimizing operations and believes that consistently executing the fundamentals can set organizations free to reach the next level.

Wendy spent the first 15 years of her career working in large organizations within the pharmaceutical and healthcare sectors in operations leadership and client management roles. In these roles, Wendy had diverse opportunities to make an impact including: managing teams working on multi-million-dollar research projects; relocating to Arizona from Michigan to lead a state-of-the-art facility’s operational startup and initial buildout of a high-performing team of over 50 employees in less than one year; managing vendor partnerships including contract negotiation and auditing partner facilities and operations; facilitating global process alignment initiatives; and leading site-wide continuous improvement initiatives resulting in substantial cost savings.

For the next 10 years, Wendy worked for a small company in the healthcare technology space, initially leading the operations and client service teams, then stepping into the COO and Integrator role, as well as occupying the Finance seat. It was in this role that Wendy worked with Next Level Growth Founder, Michael Erath, to implement the Next Level Growth Approach. This organization was named a Small Business Best Place to Work 5-years in a row.

Wendy immediately saw the value of implementing a customized operating system throughout the entire organization. Through this experience, she felt like she had found her niche and was working within her unique abilities. Wendy also understands how challenging it can be to implement an operating system sustainably, specifically in small businesses with pressures coming from different directions. But, from first-hand experience, she understands that short-term discomfort leads to a much more effective, efficient, aligned, and healthy organization.

Wendy also knows the leadership team does not always have the time or ability to effectively roll out their business operating system to the extent they would like; it can take years of starts and stops, start-overs, and course corrections. This is where she can step in to help your internal team get there faster, establishing structure and consistency that, along with the expertise of your Next Level Growth Guide, can set your business up for accelerated growth.

Wendy holds a BS degree in Social Psychology, is a Lean Six Sigma Green Belt, and holds certifications from Cornell in Executive Leadership and High-Performance Leadership.

Wendy lives in Phoenix with her husband, Mike, and two rescue Labrador Retrievers: Keyser and Esther. Wendy is also actively involved in the Desert Labrador Retriever Rescue (DLRR) as a foster and volunteer, and the Metro Phoenix Women for Good Giving Network.